Responsibilities:

• Oversee the stability and quality of the end-user environment, including workplace solutions and service desk performance.
• Lead high-impact initiatives that modernize business processes, enhance customer experiences, and leverage emerging technologies.
• Ensure 100% adherence to global IT security, data governance, and compliance frameworks.
• Mentor and develop the IT team, fostering a culture of agility, innovation, and continuous learning.
• Drive digital literacy and capability development across all departments to support the transformation agenda.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• Deep understanding of cybersecurity, data privacy laws, and compliance frameworks.
• Extensive experience in IT management with significant tenure leading large-scale technology roadmaps and transformation programs.
• Proficiency in budget management and the ability to articulate the tangible value of IT investments.
• A "people-first" leader dedicated to team development and organizational upskilling.